All Advanced Agents
Advanced Agents
Knowledge-based Support Agent
A support agent trained on all your docs and policies handles customer questions and escalates only the genuinely complex cases to a human.
The problem
Support doesn't scale with one inbox.
As you grow, repetitive support questions swamp your team, response times slip, and customers start to feel like they're waiting in line.
How it works
Set it up once — then it runs itself.
Your docs + policies
Trained agent
Answers customers
Escalates the hard ones
What you get
What you walk away with.
- Instant, accurate answers from your own docs
- Most tickets resolved without a human
- Your team focused on the cases that need them
- Consistent support that scales with you
Plays well with
Works with the tools you already use.
Zendesk
Intercom
Notion
Slack